Question 1

6ft Small Teardrop Banner - sizes, prices and specifications

Accepted Answer

6ft Small Teardrop Banner6ft Small Teardrop Banners (Flying Banners) in Canada Make your brand stand out with our 6ft Small Teardrop Banner, the ultimate portable advertising solution for Canadian businesses. Also known as a Flying Banner, this lightweight yet durable flag is designed for maximum visual impact, whether you Available sizes: Single Sided, Double SidedPrice range: $161.00 - $203.00 (CAD, tax inclusive)Base options: No Base, Spike Base, Vertical Wall Mount, Angled Wall Mount, Cross Base with Water BagFeatures:Printing: Full colour Dye-sublimation printing, UV-resistant inksMaterial: Knitted fabric/polyester silkSingle Sided: 130 GSM, Double Sided: 250 GSMBase: A choice of four different basesTurnaround: 4 business daysFor exact pricing, visit the product page.Prices subject to change.

Question 2

How long does delivery take?

Accepted Answer

Your order is ready in two parts: production first, then international courier delivery. Production takes the turnaround shown on your product (normally 2 to 4 working days, counted from artwork approval). Once your items are finished, international delivery to Canada adds about 3 working days for most areas, plus 1 to 2 more days for rural addresses, and 3 to 5 extra days for remote regions such as the far north, Yukon or the prairies. Add those up and you get a realistic arrival window. It is worth allowing a little extra buffer for weather, busy season or courier congestion, because couriers can occasionally run behind schedule - so if you have a strict deadline, do not order on the very last day.

Question 3

6.5ft Small Feather Banner - sizes, prices and specifications

Accepted Answer

6.5ft Small Feather Banner6.5ft Small Feather Banners (Flying Feather Flags) in Canada Make your brand stand out instantly with our Small Feather Banner 6.5ft. Known as a Flying Feather Flag, this compact yet highly visible banner is the ultimate choice for outdoor promotions, trade shows, exhibitions, and retail storefrontsAvailable sizes: Single Sided, Double SidedPrice range: $161.00 - $203.00 (CAD, tax inclusive)Base options: No Base, Spike Base, Vertical Wall Mount, Angled Wall Mount, Cross Base with Water BagFeatures:Printing: Full colour Dye-sublimation printing, UV-resistant inksMaterial: Knitted fabric/polyester silkSingle Sided: 130 GSM, Double Sided: 250 GSMBase: A choice of four different basesTurnaround: 4 business daysFor exact pricing, visit the product page.Prices subject to change.

Question 4

Can customized products be returned?

Accepted Answer

Customized product orders are not eligible for return under this policy. Customized items include printed graphics, custom colour panels and special order products.

Question 5

Can I buy replacement banners, panels or poles?

Accepted Answer

Yes — we sell replacement banners for teardrop, feather and rectangle banners, replacement panels for fabric tube and pop-up displays, replacement fabric skins for stretch fabric counters, and replacement poles and hardware.  Replacement sizes match the original product sizes: teardrop replacement banners are 20.1in x 45.3in, feather 21.3in x 60.2in, rectangle 21.7in x 90.6in, fabric standing banner panels 35.4in x 55.1in, pop-up wall panels 113.4in x 88.6in, tube display panels 95.7in x 89.8in, and stretch fabric counter skins 58.3in x 40.4in.Prices start from around $120.00.

Question 6

Standard Pull Up Banner Stand - sizes, prices and specifications

Accepted Answer

Standard Pull Up Banner StandStandard Pull Up Banner Stands (Retractable Displays) in Canada The Standard Pull Up Banner (also known as a Retractable Banner Stand or Roll Up Banner) remains the most trusted and versatile tool for businesses across Canada. Whether you are prepping for a high-traffic trade show in Toronto, a retaAvailable sizes: 33.5 in x 78.7 inPrice range: $166.00 (CAD, tax inclusive)Features:Banner Stand: Aluminium alloyPrinting: Full colour Dye-sublimation printing, UV-resistant inksMaterial: 240 GSM stretch fabricCarrying Bag: Nylon carrying bag includedTurnaround: 2 business daysFor exact pricing, visit the product page.Prices subject to change.

Question 7

What banner stands and display frames do you have?

Accepted Answer

We offer pull-up (retractable) banner stands — standard, premium and double-sided — plus pop-up A-frame banners in horizontal, vertical, circle and triangle shapes. Dimensions: Standard, Double-Sided and Premium pull-up banner stands print 33.5in (w) x 78.7in (h) on a 80.7in-tall frame; floor fabric standing banners print 35.4in x 55.1in on a 55.1in frame; custom printed aluminium poster hangers print 23.6in x 47.2in; pop-up A-frame banners come in Vertical 23.6in x 35.4in, Circle 39.4in x 39.4in, Triangle 39.4in x 39.4in and Horizontal 47.2in x 27.6in. Prices range from $161.00 to $283.00.

Question 8

Will using the free design service delay my order?

Accepted Answer

No. Free project reviews are not print orders — production turnaround only begins once your proof is approved and payment is received. Requesting a proof first does not slow down your order.

Question 9

Square Stretch Fabric Counter - sizes, prices and specifications

Accepted Answer

Square Stretch Fabric CounterSquare Stretch Fabric Counters (Portable Exhibition Desks) in Canada Bring bold structure and professional symmetry to your booth with our Square Stretch Fabric Counter. Designed for professional exhibitors, retail activations, and corporate receptions, this portable counter combines a clean, architAvailable sizes: Without LED Light, With LED LightPrice range: $511.00 - $636.00 (CAD, tax inclusive)Features:Frame: Aluminium alloy (32 in x 21 in x 39 in H)Printing: Full color Dye-sublimation printing, UV-resistant inksMaterial: 240 GSM stretch fabricCarrying Bag: Attractive travel bagTurnaround: 4 business daysFor exact pricing, visit the product page.Prices subject to change.

Question 10

What if my artwork files are larger than 500 MB?

Accepted Answer

Our upload limit is 500 MB per submission. For files larger than 500 MB, please do not upload them — instead provide a cloud storage link (Google Drive / Dropbox / OneDrive) on the upload page and we will download your files from there.

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