Returns & Warranty (6 questions)
Can customized products be returned?
Customized product orders are not eligible for return under this policy. Customized items include printed graphics, custom colour panels and special order pr...
How do I get an RMA number?
Email service@flagaholic.com to obtain your RMA# from a Flagaholic representative. All returned merchandise must include original packaging, manuals, accesso...
How should I handle printed graphics after delivery?
Always roll graphics with the printed side outward to avoid delamination. Printed graphics must be handled carefully — Flagaholic accepts no responsibility f...
Is there a warranty on your products?
Flagaholic provides a 12-month limited warranty on specific items such as Pop-Up Display frames, covering manufacturing defects under normal use. Warranty re...
What if my printed graphics have a problem?
All graphics and customized product claims must be reported within 24 hours of receipt, describing any discrepancy between the approved proof and the receive...
What is your return policy?
All orders from Flagaholic may be returned within three days of receipt for a refund. Original delivery charges are non-refundable. To return or exchange par...