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94 results for "where is your location"Can I change my billing or delivery address?
Yes — you can edit your billing or shipping address from the My Account page. Please note that changes cannot be made to orders that are already being processed.
How do I place an order?
Browse our products, add items to your cart, then proceed through checkout. You can upload your artwork or request a free proof before you pay, select your delivery method and p...
Do I need an account to order?
Yes — you log in to your Flagaholic account to check out and pay. If you don't have an account yet, you can create one in just a couple of minutes. An account also lets you trac...
What payment methods do you accept?
We accept PayPal (Credit Card, eCheck) or Direct Deposit (bank transfer). Your financial details are never stored or seen by us — all transactions are securely processed through...
How do I pay by credit card?
Log in to your account at Flagaholic, then click "Checkout with PayPal" to pay by credit card or PayPal account (eCheck). You do not need a PayPal account to use your credit card.
What are the bank transfer (direct deposit) details?
Method Two — Interac e-Transfer: Email service@flagaholic.com, Recipient Name: General Printing Proprietary Limited. Autodeposit is enabled, so no security question is required....
When am I billed for my order?
The full amount is billed to your PayPal or credit card account at checkout. For direct deposit, please allow up to 2 working days for funds to appear in our account, and email ...
Why was my payment unsuccessful?
Common reasons: credit card and billing information entered incorrectly; wrong card type, number or CVV; billing address not matching your card's records; insufficient funds; yo...
Why does PayPal keep rejecting my credit or debit card?
If PayPal shows "The card you entered cannot be used for this payment", it may be because: the card is linked to a PayPal account you're not logged into; that linked account has...
What is an eCheck?
An eCheck is a secure payment made directly from your bank account via PayPal. It typically takes 3–5 business days to clear. Merchants never see your bank details, ensuring you...
Why must my billing address match my card records?
The billing address must match your credit card company's records for authorisation. This helps protect you from unauthorised transactions. Our system securely stores your order...
Are my financial details kept safe?
Yes. Your financial details are never stored or seen by us. All transactions are securely processed through PayPal's encrypted system, with SSL encryption and PCI compliance.
How is delivery charged?
Delivery is calculated automatically based on the total weight of your order — $12.00 CAD per parcel, plus $1.50 CAD per 500g. The fee shows as an estimate on the ordering page ...
How long does delivery take?
Estimated delivery time is 2–3 working days, beginning once your order has been completed (after production turnaround). Delivery is between 9am and 5pm, Monday to Friday, exclu...
Do you deliver to PO Boxes?
No. We deliver to residential and business street addresses only — a physical street address is required so our courier can deliver your order. Please provide your street addres...
Do you ship overseas?
Yes, international orders are available through our global network. To change your delivery country, select the destination from the dropdown list during checkout. Flagaholic is...
Do you offer pickup or Click & Collect?
No — Flagaholic Canada does not offer pickup or Click & Collect. All orders are delivered nationwide by courier to your chosen delivery address. Delivery fees are calculated aut...
How do I get an RMA number?
Email service@flagaholic.com to obtain your RMA# from a Flagaholic representative. All returned merchandise must include original packaging, manuals, accessories and cables, wit...
How can I get accurate colours on my custom flags?
Design in CMYK mode from the start in your design software so you can preview the printed output more accurately. Be aware that extremely bright or neon shades chosen in RGB wil...
How do I match a specific Pantone (PMS) colour?
We print using PMS colours. Match your colours using our Pantone Color Library chart, and use the PDF colour guide for reference. Please note the chart is a reference guide only...